Emotional Intelligence Foundations
Get a certificate by completing the course.
About
This course helps you build practical emotional intelligence skills for work, learning, relationships, and everyday life. You will learn to recognize emotions and respond more intentionally. You will practice using emotional information thoughtfully, managing strong responses, understanding other perspectives, communicating effectively, handling conflict, repairing trust, and continuing your emotional growth. Throughout the course, you’ll see ideas you can practice in real situations. Talk with your AI coach to reflect, rehearse difficult conversations, and strengthen your skills.
Section 1: Recognizing and Understanding Your Emotions 0/4 Lessons
- Lesson 1.1 Identifying Emotions
- Lesson 1.2 Recognizing Emotional Triggers and Patterns
- Lesson 1.3 Understanding How Emotions Influence Behavior
- Section 1: Knowledge Check
Section 2: Using Emotional Awareness to Guide Choices 0/4 Lessons
- Lesson 2.1 Exploring What Emotions May Signal
- Lesson 2.2 Checking Emotion-Based Assumptions
- Lesson 2.3 Making Emotionally Informed Decisions
- Section 2: Knowledge Check
Section 3: Managing Emotional Responses 0/4 Lessons
- Lesson 3.1 Pausing Before Reacting
- Lesson 3.2 Regulating Strong Emotions
- Lesson 3.3 Recovering After an Emotional Reaction
- Section 3: Knowledge Check
Section 4: Recognizing Emotional Information in Others 0/4 Lessons
- Lesson 4.1 Noticing Emotional Cues
- Lesson 4.2 Checking Emotional Interpretations
- Lesson 4.3 Responding Appropriately to Emotional Information
- Section 4: Knowledge Check
Section 5: Using Empathy and Perspective-Taking 0/4 Lessons
- Lesson 5.1 Taking Another Perspective
- Lesson 5.2 Listening for Understanding
- Lesson 5.3 Demonstrating Empathy With Boundaries
- Section 5: Knowledge Check
Section 6: Communicating With Emotional Awareness 0/4 Lessons
- Lesson 6.1 Expressing Emotions Constructively
- Lesson 6.2 Adapting Tone, Timing, and Approach
- Lesson 6.3 Receiving Feedback Without Immediate Defensiveness
- Section 6: Knowledge Check
Section 7: Managing Emotionally Significant Relationships and Conflict 0/4 Lessons
- Lesson 7.1 Navigating Emotionally Difficult Conversations
- Lesson 7.2 De-Escalating Conflict
- Lesson 7.3 Building and Repairing Emotional Trust
- Section 7: Knowledge Check
Section 8: Developing Emotional Intelligence Through Practice 0/4 Lessons
- Lesson 8.1 Identifying Emotional Intelligence Development Needs
- Lesson 8.2 Practicing Emotionally Intelligent Responses
- Lesson 8.3 Applying and Tracking Emotional Growth
- Section 8: Knowledge Check
Section 9: Earn Your Emotional Intelligence Foundations Credential 0/1 Lessons
- Final Knowledge Check